Magic Software

How VB Cosmetics Achieved a 53% Order Increase with a Unified Shopify and SYSPRO System

53%

More Orders (BFCM)

Zero

IT Issues

Real-Time

Inventory Sync

The Challenge

VB Cosmetics was growing rapidly but its legacy Shopify-SYSPRO integration couldn’t keep up. Inventory on the storefront didn’t always reflect current SYSPRO stock, risking overselling. Credit and payment term updates were handled manually, and the system lacked robust error handling — increasing the chance of order and data mismatches. A required migration to new servers and upgraded Shopify 2.0 and SYSPRO 8 versions made modernization urgent.

The Solution

VB Cosmetics needed a partner who could handle both the migration and the modernization in one engagement. Magic’s team deployed the Magic xpi Integration Platform on new development and production servers, configured integrations for Shopify 2.0 and SYSPRO 8, automated hourly inventory synchronization, set up daily credit and payment term syncs, and implemented APIs so credit holds in SYSPRO instantly appeared in Shopify — all with robust error-handling flows and full support through testing, go-live, and post-deployment.

The Results

  • Shopify inventory now updates hourly, ensuring customers see accurate product availability
  • Automated synchronization of credit and payment terms minimizes billing errors
  • Instant visibility of credit holds prevents fulfillment issues
  • Migration to new servers strengthened infrastructure for future growth
  • Automation eliminated manual processes, saving time and reducing errors

At a Glance

Customer
VB Cosmetics
Industry
Beauty & Consumer Goods

Magic Products Used

  • Magic xpi Integration Platform
  • Shopify Connector
  • SYSPRO Connector

Campaign

The Strike Team for Hard ERP Integrations

Complex, multi-system integrations that others can't handle. We solve the hard problems, fast.

Thanks to Magic Software’s cloud platform and expert integration of our Shopify storefront with SYSPRO ERP, we achieved a 53% increase in orders during our 2024 Black Friday/Cyber Monday event — all with zero IT issues. Magic’s scalable infrastructure, proactive monitoring, and hands-on support ensured flawless performance and our smoothest, most successful BFCM yet.

Drenty, VP

VB Cosmetics

Have a Similar E-Commerce Integration Challenge?

Our Strike Team specializes in solving complex integration problems involving e-commerce, ERP, and inventory systems.

Schedule Your Integration Strategy Call