650%
Order Growth
$63K
Annual Savings (AUD)
20 min
Saved Per Order
Remtron’s customers had no way to view live pricing or stock availability online. Instead, they would email for quotes—resulting in long turnaround times and a high cost to serve, where processing an $80 order cost the same as a $500 order. Their Kyklo front-end online platform was underutilized because pricing was incorrect and stock levels weren’t synced with their Dynamics 365 ERP back end. Every order required manual sales input, consuming approximately 20 minutes per order from quote to processing, and the sales team was spending valuable time on routine transactions instead of pursuing higher-value opportunities.
Recommended by Kyklo, Remtron chose Magic Software for its proven technology, scalability, and deep experience with Kyklo integrations. Magic’s team deployed the Magic xpi Integration Platform to seamlessly connect the Kyklo online store with Dynamics 365, enabling live pricing and real-time stock availability on the storefront. Online orders now flow directly into the ERP without any sales input, back-order information from Dynamics 365 is automatically displayed in the online store, and the entire quote-to-order workflow has been eliminated for standard transactions—freeing the sales team to focus on customer experience and larger revenue opportunities.
Campaign
The Strike Team for Hard ERP Integrations
Complex, multi-system integrations that others can't handle. We solve the hard problems, fast.
“We selected Magic Software Americas as a partner because of their proven technology, maintainability and scalability, and ability for ongoing support. Their best practices & experience integrating with Kyklo helped us increase efficiency by allowing customers to view live pricing & availability on our online store and allowing them to place orders that move directly into our ERP system. Since implementing, we’ve grown from 2 orders per day to 15 orders per day. However, the underlying saving is the ability to spend more time following up quotes and elevating our customer experience so that we may see larger revenues.”
Naveen Nadesan, Sales & Marketing Manager
Remtron
Our Strike Team specializes in connecting online storefronts with ERP systems to automate orders, sync inventory, and drive revenue growth.
Schedule Your Integration Strategy Call